Managed IT for Greater Lansing
A flat monthly fee per device covers monitoring, patching, security and unlimited remote support. When you need new hardware, you buy it at our cost.
The tools and partners behind every plan
Almost every IT problem is cheaper to prevent than to fix, so most of the work happens before you'd have noticed anything was wrong. This runs on every plan.
Every workstation and server reports in continuously. A drive starting to fail gets flagged while it's still a scheduled replacement, rather than the morning nobody can open the schedule.
Operating systems and approved applications are updated daily, and endpoint protection runs on every machine. The updates you keep clicking away get handled without anyone clicking anything.
Watching a backup run tells you very little about whether it restores. Machines you tell us are critical get a real test restore every month, and you hear about it either way.
Internet, switches, Wi-Fi, router and firewall. When any part of it stops, you call one number instead of working out whose problem it is.
Everything the monthly fee covers, including what gets quoted separately.
Distance is fine right up until something needs a pair of hands on it. Then a twenty-minute job turns into an afternoon of waiting, and the person you're waiting for has three other stops before yours.
Our business lives in Lansing. We handle the on-site work, usually the same day you call.
Plans are priced per device, per month. Tell us how many machines you're running and we'll put a real number in front of you the same week.
Everything running, watched around the clock.
Coverage
Mon–Fri, 9am–5pm
Response times
What you get
A security team watching overnight, and we come to you.
Coverage
Mon–Fri, 9am–5pm
Response times
Everything in Core, plus
Call us at 9pm on a Saturday. It's covered.
Coverage
Mon–Fri, 6am–10pm
Response times
Everything in Advanced, plus
Cloud backup is available on any plan as a per-machine add-on. Project work outside the plan, things like a server upgrade or an office move, is quoted before it starts.
Compare the plans side by side, including the full response-time table.
Most businesses come to us because their previous provider sold, closed, or simply stopped answering. If that's where you are right now, this is how the move goes.
01
About an hour on site. We look at the machines you have, how old they are, whether the backups work, and where the security gaps sit, then write it up as a plan you can act on. Yours whether or not you hire us.
02
What moves, what gets replaced, what it costs, and when each part happens. Nothing begins until you've read it.
03
Monitoring, security and backup agents go on outside business hours wherever we can manage it. Your staff shouldn't lose a working day to a provider change.
04
Handing over passwords, licences, domain access and the records that point your email where it needs to go is the part that usually goes sideways. We run that conversation so you're not stuck in the middle of it.
How switching actually works, including what your old provider owes you at handover.
An hour on site, at no cost. You get a written plan covering what needs attention now, what can wait, and roughly what it costs. Yours to keep either way.
